FREQUENTLY ASKED QUESTIONS
ORDER INFORMATION
SeduceDoll is an international and professional adult doll vendor. We’re the officially authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as SY DOLLS、SE DOLLS、QITA DOLLS、JY DOLLS、6YE DOLLS、JKDOLL SEX DOLLS、JX DOLL、JIUSHENG DOLLS and etc. View our doll brand authorization certificate here.
All of the branded sex dolls you purchased on SeduceDoll.com are 100% authentic sex dolls ONLY. We have got authorization certificates from multiple TDF accredited manufacturers. Some manufacturers don’t provide certificates, but you can track all your orders from the original manufacturers. Also, we are an approved and verified sex doll vendor on TDF. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.
Seduce Doll aims to provide you with the best online sex doll shopping experience by offering high-quality affordable sex dolls with great customer service. We’re the leading online sex doll site worldwide offering a wide variety of dolls to satisfy the diverse tastes of our customers today. All of the lifelike sex dolls we sell are made from medical-grade TPE or Silicone material. In addition, we provide customization options for any real doll of your choice to match your sexual fantasies.
Have fun as you sample through some of our top collections!
Yes, SeduceDoll store is legit. SeduceDoll is a new international andprofessional adult doll vendor. We're the offcial authorized vendor ofTPE/Silicone sex dolls, and we have cooperated with many famous brand sexdoll manufacturers, such as SY DOLLS、SE DOLLS、QITA DOLLS、JY DOLLS、6YE DOLLS、JKDOLL SEX DOLLS、JX DOLL、JIUSHENG DOLLS and etc. View our doll brandauthorization certifcate here.
Yes, adult-looking dolls are legal in every western country. All sex dolls onSeduceDoll.com are legit, please rest assured to buy.
1.Browse our extensive line of dolls and select your match.
- Review the description, then select the custom options that are availableto make the doll even more amazing
- Click the 'Add to Cart' button after you have added your custom options.
Go to 'View Cart' and then'Check Out.
We do provide some free gifts if you buy a sex doll from SeduceDoll. Youcan get instruction manual, wig, comb, vaginal irrigator and even a softblanket for your doll.
1. Select and Customize Your Sex Doll
Feel free to ask us any questions here.
2. Payment Process
We provide the following payment methods for your doll:
- PayPal
- PayPal Express Visa & MasterCard
- Layaway/Multi-Card Payment (No Interest, No Hidden Fee)
3. Production
It takes 1-3 weeks depending on the brand you select to produce a sex doll.
4. Confirmation
We show you pictures of your sex doll for confirmation before we arrange the shipment.
5. Shipping & Customs
We send a tracking number to your email box within 3-4 days once your doll is shipped. The delivery takes 7-12 business days. In some countries import taxes might be required at delivery. It usually ranges from $100 to $200 and up, depending on the doll. You’re responsible for import taxes and fees. Learn more about our shipping guide here.
6. Delivery & Review
When you receive your sex doll, you need to take good care of your sex doll during use and handling. Learn more about sex dolls cleaning & care from here! If your sex doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. Read our return policy here. If you’re satisfied with our service and product, send us your reviews.
PAYMENT INFORMATION
Of course! Whenever we launch a promotion, you can apply this coupon code to your order. Simply enter or copy and paste it into the coupon code box, then click the "Apply Coupon" button to adjust the total amount in your cart.
For your security, SeduceDoll offers two payment methods: PayPal or credit card.
Your privacy and payment security are of utmost importance to us!
We encrypt all information using the $SL protocol. You can see a green padlock icon followed by "https://" on the far left of the address bar, instead of the unencrypted "http://".
Our backend (enterprise-grade) systems are fully protected, and we use PayPal for further security and privacy.
Yes. If you wish to cancel your order, please send a cancellation request to seducedolls@gmail.com as soon as possible. The cancellation and relisting fees will vary depending on when you notify us of your cancellation request, as follows:
Within 4 hours – You will receive a 95% refund. Within 24 hours – You will receive an 80% refund.
Note: Orders for custom-made dolls are non-refundable once placed. Dolls made according to your specific requirements are non-refundable.
Still can’t find the answer? Continue to visit our support website: www.seducedoll.com
SHIPPING INFORMATION
Our logistics partners are UPS and FedEx. We chose them to speed up shipping and ensure safe delivery.
We source our goods from our warehouse in China. All orders are shipped from China because all sex doll brands are located in China. Orders from the US and EU are shipped directly from the manufacturer.
We ship to all countries except India, Pakistan, and Thailand, because sex toys are illegal in those countries and are subject to strict customs clearance.
SeduceDoll offers a convenient and fast service to hide free items worldwide. We guarantee there are absolutely no fees. Customs duties and taxes are subject to customs regulations and may vary depending on the laws and regulations of the destination country/region. Buyers are responsible for all import duties and taxes.
Once you are ready to make payment, we will immediately send you the tracking number via email.
Once payment is received, we will begin production of your doll within 24 hours. The doll will be completed and ready to ship within 7-14 days, and delivery typically takes 7-12 business days. Custom-made dolls may take up to a month to produce, depending on the options you choose. Most dolls will be delivered within 2-3 weeks of placing your order.
Customs duties and taxes are subject to customs regulations and may vary depending on the laws of the country of shipment. Buyers are responsible for import duties.
In some countries, buyers may be required to pay import duties. These duties are typically between $100 and $150 or higher, depending on the toy. Buyers are responsible for these import duties. We will provide assistance as needed throughout the process. So, don't worry too much; it's not a big deal. (Note: US customers do not need to pay any import duties.)
The following are some countries that levy customs duties: Germany, France, Belgium, Luxembourg, Netherlands, Poland, Slovenia, Slovakia, Czech Republic, Croatia, Finland, Sweden, Denmark, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy, and Spain.
SEX DOLL INFORMATION
Customer service is of utmost importance to us. If you receive a doll with any defects and it is unused, we can arrange a return as long as you notify us within 24 hours of receiving it. However, you will be responsible for the return shipping costs.
We will repair or replace the doll depending on the severity of the defect.
TPE Sex Dolls:
Advantages
1. More affordable
2. More realistic
3. Thermally stable
4. Adapts flexibly to all sexual positions
5. Completely safe
6. Odorless
Disadvantages
1. Easier to get stained
2. Requires regular maintenance
3. More sensitive to heat
Silicone Sex Dolls:
Advantages
1. Ultra-realistic appearance
2. Easy to clean
3. Less sensitive to heat
4. Low maintenance costs
Disadvantages
1. More expensive
2. Less flexible
3. Less elastic
TPE vs. Silicone Sex Dolls – Which One is Right for You?
With proper use and care, TPE and silicone sex dolls can last for many years. Click here to learn more about caring for your sex dolls!
Sex dolls should be laid flat on a soft surface or placed upright (but not standing on their hind legs). They should maintain a natural pose, roughly the same as in their packaging. Common storage methods include laying them flat on a bed or inside their original packaging, or, if they come with a neck hook, hanging them in a closet.
To prevent bacterial growth, we recommend a thorough cleaning every 14 days. You may also consider increasing the cleaning frequency depending on usage.
Use a mixture of antibacterial soap and warm water, gently massaging the doll's skin with your hands or gently patting it dry with a sponge. When cleaning the doll, do not allow the neck and head to become too wet or soak in water, otherwise the metal parts may rust. If you accidentally get the metal parts wet, be sure to dry them immediately to prevent rusting.
You can shower or bathe your sex doll.
